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Launch Readiness Checklist

End-to-end checklist for feature launches — covering feature completeness, documentation, support readiness, Progressive Rollouts, and post-launch monitoring so nothing is missed on launch day.

Use this checklist to verify that a feature launch is fully prepared — from code completeness through post-launch monitoring. Work through each phase in order. The Progressive Rollouts section links to the dedicated rollout-specific checklist for the flag and rollout prerequisites.

Pre-Launch

Feature completeness

  • All acceptance criteria for the feature are met and verified in a staging or pre-production environment.
  • Edge cases and error states have been tested — invalid input, network failures, permission boundaries.
  • Automated test suite passes (unit, integration, and end-to-end where applicable).
  • Performance impact has been assessed — no unacceptable regressions in latency or resource usage.
  • Security review is complete if the feature touches authentication, authorization, payment, or user data.

Documentation

  • User-facing documentation (help center, guides, API reference) is written and reviewed.
  • Internal runbooks are updated for on-call engineers (known failure modes, escalation steps, rollback procedure).
  • Changelog or release notes draft is prepared for the launch announcement.
  • SDK or integration docs reference the new feature where relevant.

Support readiness

  • Support team has been briefed on the feature scope, expected behavior, and known limitations.
  • FAQ or troubleshooting guide is available for common questions the support team may receive.
  • Escalation path from support to engineering is defined and communicated.

Communication plan

  • Internal stakeholders (product, engineering, marketing, sales) are aligned on launch timing and messaging.
  • External communication is drafted — blog post, email, social, or in-app announcement — and scheduled for launch day.
  • If the launch affects pricing or billing, customers who may be impacted have been notified in advance.

Progressive Rollouts

If the feature is being released via a Progressive Rollout, complete the dedicated Progressive Rollouts Readiness Checklist before activating the rollout. The items below are the high-level prerequisites — the linked checklist covers flag setup, monitoring, rollback planning, and team communication in detail.

Launch Day

Go / No-go

  • All Pre-Launch checklist sections above are complete.
  • No active incidents or ongoing deployments that could interfere with the launch.
  • On-call coverage is confirmed for the launch window and at least the first 24 hours after.
  • Stakeholders have given final go/no-go approval.

Activate

  • Feature is activated — rollout started, flag published, or deployment triggered.
  • Dashboards and alerting are visible to the team in a shared channel or war room.
  • External communications are published (blog post, changelog, email, social).
  • Smoke-test the feature in production immediately after activation to confirm it behaves as expected for real users.

Post-Launch

Monitoring period

  • Error rates remain at or below pre-launch baselines for at least one full traffic cycle (typically 24–48 hours).
  • Latency (p95/p99) has not regressed beyond acceptable thresholds.
  • Business metrics (conversion, activation, transaction volume) are stable or trending positively.
  • Support ticket volume is within normal range — no spike correlated with the launch.
  • If using a Progressive Rollout, each stage is monitored before advancing to the next (see Playbook — Phase 2: Monitor).

Success criteria

  • Success metrics defined before launch have been measured and meet the target thresholds.
  • User feedback (in-app, support channels, social) is reviewed and any critical issues are triaged.
  • Team has agreed on whether the launch is successful or requires corrective action.

Rollout completion decision

  • Decision recorded: complete the rollout to 100 %, hold at current percentage for further monitoring, or roll back.
  • If completing, the rollout is advanced to 100 % and the flag's permanent value is set.
  • Cleanup task is scheduled — remove the feature flag from code and configuration once the feature is fully shipped (see Governance Checklist).
  • Post-launch retrospective is scheduled to capture what went well and what to improve.

Related resources

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